By Eddie Miles Jr.
Putting the heart & soul in to the meaning of Customer Service.
Bonita Malone. She exemplifies what it means to be a Starbucks partner. She is giving, caring, honest, loyal, and dedicated to her peers and customers. She is our “work mom” and the guardian of the store manager’s sanity. We would be lost without her here in our home café. She is the heart & soul of our team and it just wouldn’t be Starbucks without her!!!